Latest review first
have tried 4 8 days to get much needed money sent to me the first time they said payment didn't go through. spoke to friend today they said they resent it 3 days ago and was told I would get it in minutes still didn't get called zelle again ( ps trying to get to a...Read more
I tried to set up an automatic payment and Zelle was the only option Chase Bank had. The receiving party does not have a mobile number or Debit card and they could not hence, receive money via Zelle. Why does Zelle need a mobile number? Why an email would not be...Read more
Zelle Pay - Horrible
The fact that it takes three days to access money that was sent to you is disgusting. I might as well have had the money mailed to me. First time using it and definitely the last.
My son was never able to access the money I sent him via Zelle. Transaction was done October 21st, and it is now into November. Wells Fargo says it is not their problem, and Zelle says I need to speak with my bank. No one is taking responsibility for getting my money...Read more
I used zelle for a few months then one today it stopped working. I called them and they told me I was no longer eligible for their program. They refused to tell me why I was no longer eligible. I informed them if something was so wrong then i should know what it is!...Read more
Zelle is charging fees for what they call “expedited” service. When send zelle following the steps previously take. I’m told that is sending it “standard” which takes 3 days. Until last week it was within minutes. I received notice I received money and it didn’t clear...Read more
I just had a disastrous and frustrating experience dealing with your customer service rep by the name of Carol. I contacted the number 1-844-824-6613 to unlock my account and find out how to get the funds sent to me by my broker. Your rep Carol was rude, uninformative...Read more
I sent $1000 to a family member through Zelle. It was taken from my account immediately. The transfer failed and I was emailed that it failed, with no explanation, but that it would be returned to my account. I sent the money on October 27th and it is November 3rd and...Read more
Received text that i had money sent to me. Followed link but it didnt work. Called support, but you have to listen so many minutes of bs and prompts to finally get to a live person. Then they are not usa based so hard to understand. They were of not much help. So i...Read more
the WORST!!! it is the most difficult way to get money. they dont have many banks they work with! i logged in to get money sent to me via clearexchange and it automatically took me to zelle and deactived my account. the system is always down! i tried so many times to...Read more
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