Zelle Pay Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
0
ISSUES RESOLVED
468
TOTAL REVIEWS
$44.1K
CLAIMED LOSSES
$668
AVG LOSS
5.8K
PAGE VIEWS
What was your experience with Zelle Pay?
Ask a Question About Zelle Pay
Customers don't like
- Failure to transfer money
- Very poor customer service and crooks
- No way to solve problems and no tracking number
Customers like
- Quick transfer
- Getting money transfered easy
- Easy registration
filters
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
I have Zelle thru my CHase checking account. I have been able to send money and receive money as well. All of a sudden, it stopped working. Called Zelle and was told that it was my Bank or phone carrier that was having the issue. Not true!! Called my bank and phone...
Read more
I WAS SCAMMED WHEN TRYING TO PURCHASE A PUPPY ONLINE THE WEB SITE SEEMED LEGITE BUT AFTER SENDING MONEY PER ZELLE I NEVER HEARD BACK FROM THE SUPPOSELY BREEDER IS THEIR ANYWAY I CAN TRack this person or get my money back His web site for puppies are still on line I...
Read more
have tried 4 8 days to get much needed money sent to me the first time they said payment didn't go through. spoke to friend today they said they resent it 3 days ago and was told I would get it in minutes still didn't get called zelle again ( ps trying to get to a...
Read more
I didn't like
- Failure to transfer money
- Dont hold your end
I tried to set up an automatic payment and Zelle was the only option Chase Bank had. The receiving party does not have a mobile number or Debit card and they could not hence, receive money via Zelle. Why does Zelle need a mobile number? Why an email would not be...
Read more
I didn't like
- No response from customer service
- System is discriminatory
- No way to solve problems and no tracking number
Zelle Pay - Horrible
The fact that it takes three days to access money that was sent to you is disgusting. I might as well have had the money mailed to me. First time using it and definitely the last.
My son was never able to access the money I sent him via Zelle. Transaction was done October 21st, and it is now into November. Wells Fargo says it is not their problem, and Zelle says I need to speak with my bank. No one is taking responsibility for getting my money...
Read more
Product
I didn't like
- Everything about zelle
- Cant recv money others have same complaint
- Loss of money
I used zelle for a few months then one today it stopped working. I called them and they told me I was no longer eligible for their program. They refused to tell me why I was no longer eligible. I informed them if something was so wrong then i should know what it is!...
Read more
Zelle is charging fees for what they call “expedited” service. When send zelle following the steps previously take. I’m told that is sending it “standard” which takes 3 days. Until last week it was within minutes. I received notice I received money and it didn’t clear...
Read more
I just had a disastrous and frustrating experience dealing with your customer service rep by the name of Carol. I contacted the number 1-844-824-6613 to unlock my account and find out how to get the funds sent to me by my broker. Your rep Carol was rude, uninformative...
Read more
Similar to Zelle Pay
I sent $1000 to a family member through Zelle. It was taken from my account immediately. The transfer failed and I was emailed that it failed, with no explanation, but that it would be returned to my account. I sent the money on October 27th and it is November 3rd and...
Read more
Product
Select Reason