Zelle Pay Reviews and Complaints
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Customers don't like
- Failure to transfer money
- Very poor customer service and crooks
- No way to solve problems and no tracking number
Customers like
- Quick transfer
- Getting money transfered easy
- Easy registration
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INSANE This company logs you off for inactivity the minute you log on. It is messed up. You cannot switch accounts, does not remember your password and locks you out of changing email or mobile numbers. It does not allow you to receive or send money and it does...
Company wrote 0 private or public responses to the review from 2 days ago.
Zelle Pay - Horrible service
I am evacuated from the camp fire and trying to get insurance payment. Zelle has horrible, horrible service. It's been over a week and no transfer. It's a major feat just to reach a living person
Company wrote 0 public responses to the review from Nov 30.
Product
Zelle Pay - Hacked
I only use zelle once and it was enough to *** my account and retrive up to $5000 and I am fighting to get my money back
Company wrote 0 public responses to the review from Nov 29.
My wife has been trying to set up her account, when she hits "submit" the screen does not advance...just sits there. You hit the save/exit button and the screen advances stating you have 7 days to finish setting up your account. I have tried using the contact number,...
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Company wrote 0 public responses to the review from Nov 28.
It has been over a month and I keep getting an email from Zelle that they are refunding my money. I registered with my bank and after three emails telling me they are sending my money it still hasn't been sent. You can't talk to a person when you call. This is an awful...
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Company wrote 0 private or public responses to the review from Nov 27.
Product
Zelle Pay - Unregulated monetary service
It is impossible to imagine this tool (Zelle) endorsed by major banks in USA with no consumer protection.
Company wrote 0 private or public responses to the review from Nov 26.
As a charitable act, I sent $1,000 to a very poor person in California. Unfortunately I had saved the recipient number incorrectly (last digit). It was my mistake to assume that Zelle would validate between first, last name and cellphone. I sent 2 text messages to this...
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Company wrote 0 private or public responses to the review from Nov 25.
Both myself and spouse bank at US Bank. We're both enrolled in Zelle both send and receive. When he tries to send me money, it says standard 1-2 days---not the "in minutes, or instant," as advertised. I really don't get why banks are using Zelle. I used to be able to...
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Company wrote 0 private or public responses to the review from Nov 18.
I didn't like
- Not what was advertised--not instant pay
I have Zelle thru my CHase checking account. I have been able to send money and receive money as well. All of a sudden, it stopped working. Called Zelle and was told that it was my Bank or phone carrier that was having the issue. Not true!! Called my bank and phone...
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Company wrote 0 private or public responses to the review from Nov 15.
Product
I didn't like
- Inability to find solutions to customers problems
Similar to Zelle Pay
I WAS SCAMMED WHEN TRYING TO PURCHASE A PUPPY ONLINE THE WEB SITE SEEMED LEGITE BUT AFTER SENDING MONEY PER ZELLE I NEVER HEARD BACK FROM THE SUPPOSELY BREEDER IS THEIR ANYWAY I CAN TRack this person or get my money back His web site for puppies are still on line I...
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Company wrote 0 private or public responses to the review from Nov 14.
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Completely agree with you! I’ve had the exact same experience and will NEVER use Zelle again.