Contact Zelle Pay Customer Service
Zelle Pay Phone Numbers and Emails
Toll-Free Number:
-
(844) 428-8542
Customer Service:
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(501) 748-8506Outside the United States
Zelle Pay Emails:
How to Contact Zelle Pay?
Most Popular Number:
| Total calls: 6 308 | Issues resolved: 162 | Last call: Jun 9, 2025 |
Zelle Pay Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Zelle Pay is 8444288542. 86% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 38% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Zelle Pay may ask you for the following information to identify you as a customer: first and last name, phone number or customer id or account no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Zelle Pay is 8444288542. 86% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 38% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Zelle Pay may ask you for the following information to identify you as a customer: first and last name, phone number or customer id or account no.
People call Zelle Pay mainly because of account, request for information, payments and charges.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Zelle Pay is customerservice@zellepay.com. 96% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Zelle Pay Website:
Zelle Pay Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 09:00 - 17:00
How Good is Zelle Pay's Customer Service?
Summary of Zelle Pay Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Zelle Pay?
Payments and Charges Question:
- “Payment”
- “Mistaken Transaction”
- “Transaction”
Account Question:
- “My Zelle account is hacked”
- “Password”
- “Locked account”
Request for Information Question:
- “Zelle question”
- “Help with my Zelle”
- “Help with setting up an account”
Shipping and Delivery Question:
- “$ did not get received”
- “Haven't received payment”
- “Money not recieved”
Product/ Service Question:
- “I'm no longer w my bank that works w zelle how can I get my funds from u”
- “Expired card”
- “Disputa de un envio por error”
Cards Question:
- “I lost my card and I need to speak to you about it”
- “Don't expect my new card when u did my old one”
- “Card not linking”
Activation/ Cancellation Question:
- “Cancelar una transaccion”
- “Cancelar un envío de Zelle”
- “Tengo dos cuentas de banco y registre la nueva a Zelle y me cancelaron la cuenta de zelle del otro banco y quiero el zelle en la cuenta anteriorn”
Website/ Application Question:
- “App not working”
- “Zelle app says my email address not active domain”
- “No puedo instalar Zelle en mi celular”
Return/ Replace Question:
- “Incorrect mg ordered and charged twice”
- “I need to change my email to a new one”
- “I can't change my phone number to recieve money”
Refund Question:
- “I made a mistake earlier and sent the wrong person money I call him and asked to send it back and he said no can you please help me get my money back”
- “I was scammed by pay pal and you all sent me some refunds I want to speak to a customer service representative about what happened”
- “Refund money”
Staff Question:
- “Changed mobile service provider”
- “Problem with service”
- “Customer service”
Other Question:
- “My recipient didn’t get”
- “Transfer issues”
- “To continue w/ Zelle”
Compare Zelle Pay Customer Service To
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