Skip to content
Write review For Business
  • Login

Contact Zelle Pay Customer Service

Zelle Pay Phone Numbers and Emails

Toll-Free Number:

  • (844) 428-8542
Call customer service
Send Message

Customer Service:

  • (501) 748-8506
    Outside the United States

Zelle Pay Emails:

Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Press Inquiries
Is this your business?

How to Contact Zelle Pay?

Most Popular Number:

(844) 428-8542
Total calls: 6 308 Issues resolved: 162 Last call: Jun 9, 2025
author avatar
PissedConsumer Reporter

You can talk with Zelle customer service at 1-844-428-8542, which is dedicated to providing immediate assistance to customers. The Zelle support number is available from 10 am to 10 pm ET, seven days a week except for holidays like Thanksgiving day, New Year's Day, Independence Day, and Christmas.

Zelle does not have a customer service line working 24/7. However, Zelle is motivated to solve the customer’s queries, which is why their customer service line is available every day from 10 am to 10 pm ET. The Zelle support number will not be available on important holidays like New Year’s Day, Independence Day, Thanksgiving, and Christmas.

You cannot contact Zelle customer service via chat. Nonetheless, you can contact customer service via phone call on the customer service line 1-844-428-8542, available seven days a week. Alternatively, customer service can also be reached by email customerservice@zellepay.com or write at 5801 N. Pima Rd. Scottsdale, AZ 85250.

Zelle Pay Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Zelle Pay is 8444288542. 86% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 38% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Zelle Pay may ask you for the following information to identify you as a customer: first and last name, phone number or customer id or account no.

View full overview ›
PissedConsumer Club

Contact Information

Zelle Pay Website:

Zelle Pay Help Center:

Corporate Office Address:

Early Warning Services, LLC
16552 N. 90th Street
Scottsdale, Arizona 85260
United States

Other Info (opening hours):

Hours:

Monday - Friday: 09:00 - 17:00

More contact details

Zelle Pay Rating Based on 557 Reviews

Rating details

1.5
more details
Customer service
Reliability
Product or Service Quality
Website

Rating stats

Rating trend

How Good is Zelle Pay's Customer Service?

Therese Rzm
Therese Rzm
Feels Satisfied | Aug 10, 2024

No he tenido ayuda con respecto a no poder utilizar mi Zelle

Read full quote
Joselin Kix
Joselin Kix
Feels Satisfied | Aug 09, 2024

Necesito que me ayuden a desbloquear mi cuenta de Zelle número de teléfono 719717****

Read full quote
Zayd C
Zayd C
Feels Satisfied | Jan 05, 2024

Buena

Read full quote
Yvett Vor
Yvett Vor
Feels Disappointed | Oct 11, 2023

Trash

Read full quote
Keean Hku
Keean Hku
Feels Satisfied | Aug 20, 2023

Ahora ninguna porq no me deja

Read full quote
Kile Gac
Kile Gac
Feels Satisfied | Jun 06, 2023

Was not able to talk to anyone

Read full quote

Summary of Zelle Pay Customer Service Calls

7.3K TOTAL
CALLS
03:10 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Zelle Pay?

Payments and Charges Question:

  • “Payment”
  • “Mistaken Transaction”
  • “Transaction”

Account Question:

  • “My Zelle account is hacked”
  • “Password”
  • “Locked account”

Request for Information Question:

  • “Zelle question”
  • “Help with my Zelle”
  • “Help with setting up an account”

Shipping and Delivery Question:

  • “$ did not get received”
  • “Haven't received payment”
  • “Money not recieved”

Product/ Service Question:

  • “I'm no longer w my bank that works w zelle how can I get my funds from u”
  • “Expired card”
  • “Disputa de un envio por error”

Cards Question:

  • “I lost my card and I need to speak to you about it”
  • “Don't expect my new card when u did my old one”
  • “Card not linking”

Activation/ Cancellation Question:

  • “Cancelar una transaccion”
  • “Cancelar un envío de Zelle”
  • “Tengo dos cuentas de banco y registre la nueva a Zelle y me cancelaron la cuenta de zelle del otro banco y quiero el zelle en la cuenta anteriorn”

Website/ Application Question:

  • “App not working”
  • “Zelle app says my email address not active domain”
  • “No puedo instalar Zelle en mi celular”

Return/ Replace Question:

  • “Incorrect mg ordered and charged twice”
  • “I need to change my email to a new one”
  • “I can't change my phone number to recieve money”

Refund Question:

  • “I made a mistake earlier and sent the wrong person money I call him and asked to send it back and he said no can you please help me get my money back”
  • “I was scammed by pay pal and you all sent me some refunds I want to speak to a customer service representative about what happened”
  • “Refund money”

Staff Question:

  • “Changed mobile service provider”
  • “Problem with service”
  • “Customer service”

Other Question:

  • “My recipient didn’t get”
  • “Transfer issues”
  • “To continue w/ Zelle”

Compare Zelle Pay Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Venmo
stars-rating-fill
1.9 out of 5
Write a review
Do you have something to say about Zelle Pay? What happened? What can we help you with?
Submit review Don't show this popup