Contact Zelle Pay Customer Service
Zelle Pay Phone Numbers and Emails
Toll-Free Number:
-
(844) 428-8542
Customer Service:
-
(501) 748-8506Outside the United States
Zelle Pay Emails:
Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Press Inquiries
Contact Information
Zelle Pay Website:
Zelle Pay Help Center:
Corporate Office Address:
Early Warning Services, LLC
16552 N. 90th Street
Scottsdale,
Arizona
85260
United States
Other Info (opening hours):
Hours:
Monday - Friday: 09:00 - 17:00
How Good is Zelle Pay's Customer Service?
Marice Kcs
Marice Kcs
Feels Disappointed
|
Apr 16, 2023
Horrible experience this weekend we could not get our money, no matter how many times we tried
Richard G Nkf
Richard G Nkf
Feels Disappointed
|
Mar 08, 2023
Worst I’ve ever experienced
Matson Hmx
Matson Hmx
Feels Disappointed
|
Feb 10, 2023
Es malo tengo mi cuenta bloqueada
Tawna N Cvj
Feels Disappointed
|
Jan 16, 2023
Ok I will try that thank you very much
Summary of Zelle Pay Customer Service Calls
6.6K
TOTAL
CALLS
CALLS
03:12
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Zelle Pay?
Payments and Charges Question:
- “Holding payment due to phone verification and no one will help”
- “Transaction”
- “Can't deposit money that was sent to me”
Account Question:
- “Can't change password because I don't have cvc my card is lost”
- “I can't access my account to get my pay check”
- “Transfer my $310 dollars to my bank account or cash app”
Request for Information Question:
- “Need to know how to receive money”
- “Need to talk to someone”
- “To find out if I have a pending loan on my Bank account can I receive money from zelle”
Shipping and Delivery Question:
- “No me permite ubicar mi targeta de debito ni hacer ninguna transferencia”
- “Get the money back I sent my granddaughter a week ago.”
- “Porque no me me puedo registrar cuando ya coloco los datos de la tarjeta de debito”
Cards Question:
- “I can't enroll the card to the app”
- “Bank card issue”
- “Card issue”
Activation/ Cancellation Question:
- “Need to cancel one of the cell phone numbers associated with the account”
- “I need to cancel my pay 2 times”
- “Cancel”
Product/ Service Question:
- “Because your system always fails”
- “App will not connect to bank”
- “Cannot get Zelle app to work”
Website/ Application Question:
- “App not working”
- “I can’t access the website”
- “Site down”
Refund Question:
- “Refund money”
- “Need a refund”
- “Need refund”
Staff Question:
- “Speak to customer service”
- “I need to discontiniu service with one of my accounts”
- “Customer service help”
Return/ Replace Question:
- “Money return to account”
- “Returning a call back”
- “Change account”
Other Question:
- “Disputa”
- “Me depocitaron un dinero y no me aparece”
- “Error message when sending money”
Compare Zelle Pay To
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Zelle Pay