Zelle Pay Phone Numbers and Emails

Toll-Free Number:

  • (844) 428-8542
Send Message

Customer Service:

  • (501) 748-8506
    Outside the United States

Zelle Pay Emails:

Customer Service
Copyright Infringement Inquiries, Privacy Inquiries
Press Inquiries
Claim Your Business

How to Contact Zelle Pay?

Most Popular Number:

(844) 428-8542
Total calls: 5 688 Issues resolved: 140 Last call: May 28, 2023

What Is the Zelle Customer Service Phone Number?

You can talk with Zelle customer service at 1-844-428-8542, which is dedicated to providing immediate assistance to customers. The Zelle support number is available from 10 am to 10 pm ET, seven days a week except for holidays like Thanksgiving day, New Year's Day, Independence Day, and Christmas.

Is Zelle Customer Service Working 24/7?

Zelle does not have a customer service line working 24/7. However, Zelle is motivated to solve the customer’s queries, which is why their customer service line is available every day from 10 am to 10 pm ET. The Zelle support number will not be available on important holidays like New Year’s Day, Independence Day, Thanksgiving, and Christmas.

Can I Contact Zelle Customer Service via Chat?

You cannot contact Zelle customer service via chat. Nonetheless, you can contact customer service via phone call on the customer service line 1-844-428-8542, available seven days a week. Alternatively, customer service can also be reached by email customerservice@zellepay.com or write at 5801 N. Pima Rd. Scottsdale, AZ 85250.

Contact Information

Zelle Pay Website:

Zelle Pay Help Center:

Corporate Office Address:

Early Warning Services, LLC
16552 N. 90th Street
Scottsdale, Arizona 85260
United States

Other Info (opening hours):


Monday - Friday: 09:00 - 17:00

Zelle Pay Rating Based on 520 Reviews

Rating details

more details
Customer service
Product or Service Quality

Rating stats

Rating trend

How Good is Zelle Pay's Customer Service?

Marice Kcs
Marice Kcs
Feels Disappointed | Apr 16, 2023

Horrible experience this weekend we could not get our money, no matter how many times we tried

Read full quote
Richard G Nkf
Richard G Nkf
Feels Disappointed | Mar 08, 2023

Worst I’ve ever experienced

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Matson Hmx
Matson Hmx
Feels Disappointed | Feb 10, 2023

Es malo tengo mi cuenta bloqueada

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Tawna N Cvj
Tawna N Cvj
Feels Disappointed | Jan 16, 2023

Ok I will try that thank you very much

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Summary of Zelle Pay Customer Service Calls

03:12 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Zelle Pay?

Payments and Charges Question:

  • “Holding payment due to phone verification and no one will help”
  • “Transaction”
  • “Can't deposit money that was sent to me”

Account Question:

  • “Can't change password because I don't have cvc my card is lost”
  • “I can't access my account to get my pay check”
  • “Transfer my $310 dollars to my bank account or cash app”

Request for Information Question:

  • “Need to know how to receive money”
  • “Need to talk to someone”
  • “To find out if I have a pending loan on my Bank account can I receive money from zelle”

Shipping and Delivery Question:

  • “No me permite ubicar mi targeta de debito ni hacer ninguna transferencia”
  • “Get the money back I sent my granddaughter a week ago.”
  • “Porque no me me puedo registrar cuando ya coloco los datos de la tarjeta de debito”

Cards Question:

  • “I can't enroll the card to the app”
  • “Bank card issue”
  • “Card issue”

Activation/ Cancellation Question:

  • “Need to cancel one of the cell phone numbers associated with the account”
  • “I need to cancel my pay 2 times”
  • “Cancel”

Product/ Service Question:

  • “Because your system always fails”
  • “App will not connect to bank”
  • “Cannot get Zelle app to work”

Website/ Application Question:

  • “App not working”
  • “I can’t access the website”
  • “Site down”

Refund Question:

  • “Refund money”
  • “Need a refund”
  • “Need refund”

Staff Question:

  • “Speak to customer service”
  • “I need to discontiniu service with one of my accounts”
  • “Customer service help”

Return/ Replace Question:

  • “Money return to account”
  • “Returning a call back”
  • “Change account”

Other Question:

  • “Disputa”
  • “Me depocitaron un dinero y no me aparece”
  • “Error message when sending money”

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